Dr. Max Goodwin shakes up the status quo on his first day as a medical director of New Amsterdam, while simultaneously dealing with his own personal issues.

A journalist visits New Amsterdam to shadow Max and learn about the hospital. Bloom and Reynolds have a major disagreement after she makes a call against protocol and Kapoor deals with issues from his past.

A patient's treatment plan takes an unexpected turn when Max gets overly invested. Meanwhile, Reynolds celebrates his birthday with some help from the hospital and Kapoor grapples with a case that hits close to home.

Max convinces Dr. Sharpe to take a risk on his course of treatment and Bloom grapples with a difficult conversation. Meanwhile, Dr. Kapoor considers helping his son in a big way after some advice from a friend.

As Max fights for his life, New Amsterdam is in full swing with a pertinent heart surgery that is not covered by insurance and a potential nurses walk out. Sharpe must finally come clean about Max's condition.

Tensions are high in the hospital as Bloom is overruled on a diagnosis. Meanwhile, Iggy notices that something may be amiss with one of the hospital's most respected surgeons.

Frome uncovers a patient's surprising past. Sharpe struggles treating an addicted mother and baby. Reynolds overcomes some bad news.

When a history-making blizzard hits New York, Max and his staff must work together to keep the patients safe with few resources, even if it means taking to the streets of the city and braving the storm.

As the doctors continue to weather the storm without power, Max relies on an unlikely source to get the lights back on. Reynolds must get creative as he continues to work to save Hugh with very few resources.

Reynolds struggles to help a young cystic fibrosis patient with curious symptoms. Kapoor finally comes face-to-face with Ella after their awkward encounter. Sharpe takes a major step in her personal life.

When an NYPD officer is hit by a car in the line of duty, the hospital is turned upside down to save her. Kapoor and Iggy work with a patient struggling with a previous surgery.

Max is forced to reckon with his diagnosis in a new way as things become more difficult for him; Reynolds is forced to address what could have gone wrong in a recent surgery.

Max goes head-to-head with hospital administration when he comes up with a new plan for patients without insurance. Iggy struggles with an accusation brought against him. Sharpe navigates her role as deputy medical director.

Sharpe works on a creative way to help Max. Kapoor gets surprising news. Reynolds takes a big step in his relationship with Evie. One of the doctors makes a life-altering decision.